Privacy Policy

This Privacy Policy describes how Quixora ("Quixora", "the Studio", "we", "us", or "our") collects, uses, processes, stores, and protects personal and business information when you visit quixora.co, submit a project brief, purchase our services, or book an advisory session.

1. Information We Collect

We collect information that you voluntarily provide to us when interacting with the Studio, as well as standard technical data collected automatically through website usage:

• Commercial Inquiry & Contact Information: Name, professional email address, telephone or WhatsApp number, company name, industry, and project scope details submitted through our contact forms or electronic communications.
• Project & Billing Information: Business address, project specifications, commercial requirements, authorized signatory details, and billing records necessary for executing service agreements and issuing standard transaction receipts.
• Payment Details: All commercial transactions and consultation fees are processed through authorized third-party payment gateways and secure electronic banking channels. Quixora does not store, capture, or retain sensitive card numbers, CVV codes, UPI PINs, or netbanking passwords on its servers.
• Technical & Browsing Data: Standard server logs, IP addresses, browser types, operating systems, referring URLs, and anonymous interaction metrics gathered to ensure server reliability and optimize website performance.

2. Purpose of Information Collection

We process your information strictly for legitimate commercial and operational purposes, including:

• Reviewing project inquiries, formulating customized service proposals, and executing Statements of Work (SOW).
• Scheduling, administering, and delivering contracted digital marketing, brand identity, web engineering, and advisory sessions.
• Issuing commercial invoices, tracking project milestones, and maintaining statutory accounting records in compliance with Indian law.
• Communicating project updates, deliverable revisions, technical notices, and service-related announcements.
• Preventing fraudulent inquiries, maintaining network security, and ensuring compliance with applicable legal obligations.

3. Cookies and Analytics

Our website uses standard functional cookies and privacy-preserving analytics scripts to analyze aggregate visitor traffic and improve user navigation. You may choose to disable or configure cookies through your individual browser settings; however, disabling certain cookies may affect interactive form functionality.

4. Data Protection & Confidentiality

We implement industry-standard technical and organizational security measures, including 256-bit SSL/TLS transport encryption, restricted access controls, and secure cloud environments to prevent unauthorized access, alteration, disclosure, or loss of information.

Zero Sale of Data: Quixora never sells, rents, trades, or commercializes personal or business data to third-party brokers, advertisers, or unauthorized entities under any circumstances.

5. Third-Party Disclosures

We do not share your information with outside parties except with trusted third-party service providers (such as cloud hosting infrastructure, email delivery networks, and authorized payment gateways) who assist us in operating our website and fulfilling client engagements. Such providers are granted access only to the extent necessary to perform their specific functions and are contractually bound to maintain strict data confidentiality.

6. Data Retention & User Rights

We retain personal and commercial data only for as long as necessary to fulfill the purposes outlined in this policy, service active client agreements, or comply with statutory accounting and regulatory requirements under Indian law.

Under applicable Indian data protection laws, you have the right to request access to, correction of, or deletion of your personal data held by us. Requests can be submitted directly to our compliance desk.

7. Statutory Grievance Redressal Mechanism

In accordance with Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Consumer Protection (E-Commerce) Rules, 2020, the designated Grievance & Compliance Officer for Quixora is: